Sunday, July 26, 2009

Singapore 0-5 Liverpool F.C.

I went to the Singapore National Stadium (yes, the one that is supposed to be demolished last year) to watch Liverpool Football Club played our national team. Well, Singapore played well for the first half but all was crumbled and lost after the first goal was conceded at the end of the first half. When Liverpool unleashed its big guns later on, the flood gates opened.

The game showed two things. One, Liverpool's second team is no where as good as its first team and Liverpool needs to toughen up its bench to challenge the long season to come. Two, Singapore needs to be able to concentrate for a much longer period of time and plays its stated formation strictly and not give away the ball cheaply. Singapore is playing Thailand this November and there can be no silly mistakes.

Following are some pictures and videos I took of the stadium's crowd.



Tuesday, July 14, 2009

SingTel is so f@@ked up!!!

I was reluctant to write this post initially as I thought the lady at SingTel Comcentre had borne enough of my brother's wrath at the IPhone 3GS collection last Saturday. But no... SingTel has to demonstrate to me their stupidity and lousy customer service. Despite me having reserved for an IPhone with a $50 deposit, I was informed I had to wait for 5 to 6 hours in a queue, without air-con, just to collect it. What the hell? Why couldn't SingTel just assign a queue number or an estimated collection time for people who had pre-ordered? Absolutely no common sense... After my brother managed to make enough noise, we were entertained by someone to allow us to buy the phone online and have it delivered to my house. Okay, I was more or less pacified though no less irritated.

Then the SingTel stupidity struck again. Today, I received a call at work by the delivery guy, informing me that he couldn't hand over the phone to my family member at home because I didn't leave any authorisation letter for someone to receive the delivery on my behalf. I couldn't believe this! I already had the phone paid for and SingTel has both a copy of my NRIC and my address on the bill. What's there to verify? My house won't run away even if I am not at home. Besides, I gave my authorisation over the phone and the call is initiated by the delivery guy using the number stated on the invoice. And the thing is I wasn't told to have an authorisation letter ready so who is to blame here?

Anyway, another angry phone call by my brother (by the way, the IPhone is his while using my line to recontract) to the SingTel lady managed to get the delivery guy to come back in the evening after I got home to sign for the delivery. So now all I have to say is that this is the last draw. This is not the first time I had a lousy experience with SingTel customer service so I hereby swear that I will not have any dealings with SingTel again. I will switch to StarHub when my contracts expire one by one.